Chapter 13 Managing Change and Innovation:
Learning Objectives
Lecture Outline
Key Terms
What Is Change?
Forces for Change and Two Views of the Change Process
The Calm Waters Metaphor
The White-Water Rapids Metaphor
Managing Organizational Change
What Is Organizational Change?
Types of Change
Changing Structure
Changing Technology
Changing People
Global OD
Managing Resistance to Change
Contemporary Issues in Managing Change
Changing Organizational Cultures
Handling Employee Stress
Stimulating Innovation
Creativity versus Innovation
Stimulating and Nurturing Innovation
Structural Variables
Cultural Variables
Human Resource Variables